Question 1

What is Haus Palava?

Accepted Answer

Haus Palava is a Cameroonian property platform that connects landlords with people looking for somewhere to live, to rent or to buy.

Question 2

Is Haus Palava free to use?

Accepted Answer

Yes — searching and browsing listings is entirely free. Listing is free for up to three properties; beyond that you need a subscription.

Question 3

Which cities does Haus Palava cover?

Accepted Answer

We cover Cameroon's main cities: Douala, Yaoundé, Kribi, Bafoussam, Limbe, Buea and more. Coverage keeps growing.

Question 4

How do I open an account?

Accepted Answer

Tap "Sign up" and fill in the form with your email and a password. You can also sign up with Google or Facebook.

Question 5

How do I change my personal details?

Accepted Answer

Open your profile, then "Edit profile". You can change your name, photo, email and phone number there.

Question 6

How do I delete my account?

Accepted Answer

Write to support@hausepalava.com asking us to delete it. We handle deletion requests within 48 hours.

Question 7

How do I list a property?

Accepted Answer

Sign in, tap "List a property", fill in the details, add photos and publish. Your listing goes live once it has been checked.

Question 8

How many photos can I add?

Accepted Answer

Up to 20 photos per listing. Five is the minimum we would recommend — listings with more photos get far more enquiries.

Question 9

How do I edit or remove my listing?

Accepted Answer

Open "My listings" from your profile. You can edit, pause or delete any listing at any time.

Question 10

Does Haus Palava handle payments?

Accepted Answer

Rent is paid through the platform, by Mobile Money or bank card, with a receipt generated on every payment. Caution money, rent advances and the price of a sale are settled directly between the parties.

Question 11

Is there a charge for listing a property?

Accepted Answer

Listing is free for up to three properties. Paid options — featured placement, sponsored listings — are there if you want more visibility.

How can we help?

Frequently asked questions

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